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Start Retail Business with $800, Generate $2M Sales in the Second Year

- A True Story About Amlink's Infancy

By Jonathan Wang, Ph.D.     03-30-2009        Contact Author

In this economic down turn, the unemployment rate jumped. Many of those lost jobs are likely seeking business opportunities. I am not writing to offer you any "fast money making secretes" that have swamped the cyberspace for years. Instead, I am telling a true story about how to become a small entrepreneur virtually without any initial investment. Actually, this is a story about me, yes, myself, and there are no secretes.

Perhaps, many people have asked the same question, what are minimum requirements to start a retail business? I am sure a vast majority of business experts would give a similar answer: marketable products, competitive product sources, hard working attitude, effective marketing strategy and most importantly, financial backings.

I have to agree with all these items but the last one, as in my entire retailing career, I have never had such a financial luck. Nevertheless, I had grown my very first business, Amlink Computers, from a $800 investment to 2 million dollar annual revenue within exactly 18 months.

Here is my brief resume. I came to the United States from China in 1989 to attend graduate school at the University of Michigan and got my Ph.D. in early 1993, the time when job market was shattered by 1991-1992 recession. Less than one hour after the champagne party to celebrate my successful defense of the Ph.D. dissertation, I reported to work at a Chinese restaurant, with a title of "trainee waiter". In order to get a health insurance for my family, I had to change my career in early 1994 to become an ICU tech at UM hospital. After receiving room-full beautifully worded rejection responses to my job applications, I decided to start my own computer retail business, Amlink Computers, with our entire saving of $800. In 1995,  the revenue for Amlink Computers reached two million dollars.

You may not believe this. I didn't think I would be able to do anything with eight hundred dollars at that time either. I did try to apply for business loans but virtually got kicked out the bank. I now understand why that loan officer was sneering at me. I did not possess any minimum qualifications. If he had approve my loan application, I might have become a small contributor to this financial crisis.

My accountant has always referred what Amlink accomplished in the first eighteen months as a "miracle". But I really don't think that is a proper attribution. I believe everyone who is willing to seize opportunities, work hard and work wisely can potentially achieve the similar successes.

As I mentioned earlier, marketable products with competitive sources and good marketing strategies are necessary elements in starting up a retail business.  In 1993, computer market started to expand although a real tech booming did not take place until several years later. So computers as well as computer parts were reasonably marketable products at the time when I started the business. Nevertheless, how I located competitive sources for the products was somehow coincidental. Several days after I decided to a computer business, I picked up a outdated fax machine from a garbage can. Making use of this type of garbage was and still is my favorite hobby. Almost immediately after I connected the machine to my phone line, a fax from a computer distributor came in. I then realized my new phone number was the fax number of a bankrupted computer company.

My first order with that distributor totaled eight hundred dollars, including one 340mb hard drive and two 1mb memory sticks. I advertised them by putting short flyers on the garbage cans, which was the only marketing strategy I could afford. The strategy worked great as I sold out my entire inventories in two days, with a markup of 5%. It was from that point that my cash started flowing.

It is a common sense that cash flow constitutes a lifeline in any businesses.  When funding is limited, the key to manage and expand the cash flow in retail business is to establish credit with suppliers. When you just started a business, I am sure all your suppliers will require cash payments, typically in the form of cashier's checks. However, this situation can be changed after few orders, especially if you can develop a solid trustworthy personal relationship with your sales rep who can in turn persuade their credit department to change your payment term from COD cash to COD company check even if you have been in business for few weeks.

Check term was of great significances to me. Needless to say, even the initial limit was much higher than the total cash amount I had.  That greatly increased my buying power. More importantly, there were seven to ten days between the time when an order was delivered to me and when the check cleared my bank. That time difference in fact became my "financial backing" that is viewed as a key to business success by many experts.

Please be cautious, however, you can effectively take advantage of the check term only if you are able to sell the products quickly. You should never misuse the term by ordering excessive inventories as it only takes one bounced check to ruin your credit standing with your supplier completely.

Here are three important rules you must follow when using check terms to increase cash flow. 1. You should not expect high profit margins as you are new to the market and pricing is your only ammunition to compete. That is why a hard working attitude is very important here. 2. You must move the products as fast as you can. If you have to sell a product at cost, just do it, since your top priorities are to assure prompt capital circulation and get your name out. 3. You should  place your order weekly and  must limit your purchasing volume to what you can move within a week.

This is what I defined as an unique "initial capital accumulation" for starting up a business with limited investment. This process can be very fast if being handled properly. I would be honored if my tough yet successful experiences could deliver some useful messages to those who are struggling to find working capitals for their startup businesses.

 

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